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Payment Information
Q. How do I order my CORE360?
A. Ordering a CORE360 is easy!
Q. How does the $14.95 for 30 Days Trial Offer work?
A. Our risk-free trial offer lets you try the CORE360 in your home for 30 days with one single payment of $14.95. If you decide to keep the CORE360, you will be billed 6 monthly payments of $49.99. If you decide to return the CORE360, you will get a full refund of your $14.95 upon return.
Q. What is the full price for the CORE360 System?
A. You get the entire CORE360 system for just $299.94 with our monthly payment plan. Our flexible payment plan allows you to start sculpting your body without worrying about paying interest. Or you can get a discount of $49.99 by taking the one-payment option and you will get the entire CORE360 system for just one payment of $249.95. Whether you pay in full or choose our payment plan, everyone gets the same complete CORE360 system.
Q. When does the trial period begin?
A. The 30 Day trial period begins when you receive your CORE360.
Q. How do I know it's safe to use my credit card online?
A. All credit card information is secure. When our order form asks you to enter sensitive information (such as credit card number), that information is protected with the best security and encryption technology in the industry.
Shipping Information
Q. Will I be charged any shipping fees?
A. Standard shipping is FREE on all orders. You are responsible for shipping it back if you decide to return.
Q. How long will it take to receive my CORE360 and how will it ship?
A. Your CORE360 will deliver in approximately 2-3 weeks via UPS Ground.
Product Information
Q. Do I need to assemble the CORE360?
A. The CORE360 requires no tools to set up and no assembly. The set up steps are easy because the CORE360 comes fully assembled. You simply unfold the frame, set up the adjustable footbar for your specific height, pump up the ball and you're ready to go. Easy-to-follow instructions are provided within the CORE360.
Q. What's included with the CORE360?
The CORE360 is just one component of the entire CORE360 system. You'll receive:
Q. Does the CORE360 workout more than your core muscles?
A. The CORE360 is the best way to hit your entire body (upper, lower and core). Every muscle group will be engaged, toned and sculpted.
Q. How much does the CORE360 weigh in the shipping box?
A. The CORE360 in its shipping carton weighs 36 lbs.
Warranty and Returns Policy
Q. Is my CORE360 covered by a warranty?
A. Yes. Every CORE360 is covered by a 90 day warranty on all parts and labor. The CORE360 is very durable and was designed for commercial use. The specially designed and patented CORE360 ball is nearly four times the thickness of a regular exercise ball and should last for years.
Q. How do I go about returning my CORE360?
A. If you are not 100% satisfied - for any reason - contact a CORE360 customer service representative at 1-800-901-9941 within 30 days for a full refund or credit (just pay return shipping).
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